Permanent Legacy Foundation
Build, design, and develop the Preservation Services department for Permanent Legacy Foundation that includes, but is not limited to restoration, digitization, oral history capture, format conversion, metadata capture and migration, digital archive creation, etc.
Conduct ongoing market research to understand the existing preservation services landscape
Become an expert ambassador for the Permanent.org platform and collaborate with the member experience team to identify high return-on-investment improvements
Participate in professional communities/conferences that would help inform service model, reach clients, or serve as professional support or supplemental services
Conduct and use market research, to inform the design, development and delivery of preservation services that leverage Permanent.org
Deliver revenue-generating preservation services for clients, actively collect feedback, and iterate to improve the quality and sustainability of the services
Design grassroots marketing campaigns that leverage personal networks and word of mouth, as well as scalable social media and search based advertising
Build, sustain and grow a client base for preservation services that is self sustaining
I was the Preservation Services Manager and in charge of this project and responsible for all aspects of the scope above.
This is my most recent job position and I have learned a lot about myself and how much it takes to build a fee for service within a non profit. From the inception where I pitched this project to the foundation founder, to the actual building of the department, and learning aspects of sales that I have never experienced before -I enjoyed building and launching this service.